Effective Date: August 15, 2025
At Equineop Store by Sidekick Homes LLC, we value your trust and are committed to protecting your personal information. This page explains how we collect, use, store, and safeguard your data when you interact with our website, make a purchase, or contact us.
1. Information We Collect
We may collect the following types of information:
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Personal Details: Name, billing and shipping address, phone number, and email address.
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Payment Information: Processed securely through trusted third-party providers (e.g., PayPal). We do not store full payment card details.
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Order Details: Products purchased, order history, and your preferences.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders, including shipping and tracking.
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Communicate with you about orders, inquiries, or customer service requests.
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Improve our products, services, and website experience.
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Send promotional emails or special offers (only if you opt in).
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Detect and prevent fraud, unauthorized transactions, and other illegal activities.
3. How We Protect Your Data
We take the security of your personal data seriously and use industry-standard measures such as:
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SSL encryption for secure transactions.
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Restricted internal access to personal information.
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Regular monitoring for security vulnerabilities.
Please note: No method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it only in the following situations:
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Service Providers: Trusted partners such as shipping carriers and payment processors to fulfill your orders.
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Legal Requirements: When required by law, court order, or government request.
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Business Transfers: If our business undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that process.
5. Cookies and Tracking Tools
Our website uses cookies and similar tools to:
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Keep you signed in.
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Remember your shopping cart and preferences.
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Analyze traffic to improve performance.
You can manage cookies via your browser settings, but some site features may not function properly if cookies are disabled.
6. Your Choices and Rights (California & U.S.)
You can:
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Request a copy of the personal information we hold about you.
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Correct or update inaccurate details.
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Ask us to delete your personal information (subject to legal or contractual obligations).
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Opt out of marketing emails at any time.
We operate in California and comply with applicable U.S. federal law and California state law (including California’s data-breach notification requirements). If you live in a U.S. state with additional privacy rights (e.g., Colorado, Connecticut, Virginia), we will honor your rights under those laws.
To exercise your rights, contact us at [email protected]. We may request information to verify your identity before processing your request.
7. Data Retention
We retain personal data only as long as necessary to provide our services and meet legal obligations. Once no longer needed, it will be securely deleted or anonymized.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” Continued use of our site after updates means you accept the revised policy.