Terms of Service

Effective Date: September 20, 2025
Equineop by Sidekick Homes LLC
4859 W Slauson Ave Ste 130, Los Angeles, CA 90056, United States
[email protected] • (323) 348-4322

Welcome to Equineop. These Terms of Service govern your use of our website and your purchase of any products or services. By accessing our site or placing an order, you agree to these Terms and all referenced policies.

Referenced policies (incorporated by reference):
Shipping Policy, Payment Method, Returns & Refund Policy, Privacy Policy.

1. Acceptance of Terms

By using our website or making a purchase, you agree to be bound by these Terms and all related policies. If you do not agree, discontinue use of the site immediately.

2. Store Content & Acceptable Use

You may not upload, share, or use content that:

  • Infringes any copyright, trademark, or intellectual property right

  • Contains obscene, pornographic, or violent imagery

  • Promotes illegal activity or abuse

  • Includes hate speech, harassment, or discriminatory content

  • Attempts to damage or disrupt our website or systems

We reserve the right to remove any content or refuse orders that violate these standards.

3. Online Store Conditions

To use the site or make a purchase, you must:

  • Be at least the age of majority in your jurisdiction, or

  • Have permission from a parent or legal guardian

You agree not to use our services for unlawful purposes or transmit malware, malicious code, or harmful content.

Violations may result in immediate service suspension or termination.

4. General Conditions

We may refuse service to anyone at any time for any lawful reason.

Except for payment data processed securely by Stripe, information transmitted through the site may be transferred unencrypted across networks.

You may not copy, reproduce, duplicate, resell, or exploit any part of the Service without written authorization.

5. Product Information & Accuracy

We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is complete, current, or error-free.

Any reliance on website content is at your own risk.

6. Changes to Products or Pricing

Prices are subject to change without notice.
We may modify, discontinue, or replace products or services at any time.
Optional offers or post-purchase upsells may appear, and you may accept or decline them.

7. Product Availability & Limitations

Some products may be limited in quantity or available exclusively online.

We strive to display colors and product details accurately, but device screens may vary.

We may limit sales by region, customer, household, or order size.

8. Order Acceptance, Billing & Account Accuracy

An order confirmation email acknowledges receipt of your order.
The contract is formed when we ship your order.

We may refuse or cancel orders due to:

  • Pricing errors

  • Inventory issues

  • Suspected fraud or misuse

  • Incorrect billing information

You agree to provide accurate and up-to-date payment, billing, and contact information.
Billing is governed by the Payment Method Policy.
Returns follow the Returns & Refund Policy.

9. Cancellations & Modifications

If you need to modify or cancel an order, contact us immediately.
We will attempt to make changes before the order ships.

Orders that have already shipped must follow the Returns & Refund Policy.

10. Optional Tools

We may offer access to optional third-party tools.
These tools are provided as-is without warranties.
Your use of third-party tools is at your own risk.

11. Third-Party Links

Our website may include links to third-party services (such as Stripe during checkout).
We are not responsible for their content, policies, or security practices.

12. User Submissions & Feedback

If you submit ideas, comments, or content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute that content.

Do not submit illegal, harmful, defamatory, or infringing material.
You are responsible for the legality and accuracy of your submissions.

13. Personal Information

Your submission of personal data is governed by our Privacy Policy.

14. Errors, Inaccuracies & Omissions

We may correct errors (including pricing, descriptions, promotions, shipping times, or availability) at any time without prior notice, including after an order is placed.

15. Prohibited Uses

You may not use our website or services to:

  • Break any law

  • Harass, threaten, or discriminate

  • Spread false or misleading information

  • Upload malicious code

  • Attempt to breach security

  • Gather or misuse personal data

Violations may lead to account suspension, denial of service, or legal action.

16. Disclaimers & Limitation of Liability

The website and all products are provided “as is” and “as available.”

To the fullest extent permitted by law, Equineop by Sidekick Homes LLC is not liable for:

  • Indirect, incidental, punitive, or consequential damages

  • Losses arising from your use of the website

  • Issues beyond our control (carrier delays, outages, etc.)

Our total liability shall not exceed the amount paid for the product(s) involved in the claim.

17. Indemnification

You agree to indemnify and hold harmless Equineop by Sidekick Homes LLC, its employees, partners, and service providers from claims or damages resulting from your breach of these Terms or misuse of the Service.

18. Severability

If any part of these Terms is found to be invalid, the remaining provisions remain enforceable.

19. Termination

We may suspend or terminate your access to the site or service for violations of these Terms.
You remain responsible for all charges incurred up to the date of termination.

20. Entire Agreement

These Terms, together with all referenced policies, constitute the full agreement between you and Equineop regarding your use of the Service.

21. Governing Law

These Terms are governed by the laws of the State of California and applicable U.S. federal laws.
Disputes will be resolved in the state or federal courts located in Los Angeles County, California.

22. Changes to These Terms

We may update these Terms at any time. Updates will be posted here with a revised Effective Date.
Continued use of the site means acceptance of revised Terms.

Contact Information

Equineop by Sidekick Homes LLC
📍 4859 W Slauson Ave Ste 130, Los Angeles, CA 90056, United States
📧 [email protected]
📞 (323) 348-4322
🕒 Monday – Saturday: 8:00 AM – 5:00 PM (Closed Sunday)